We present the implementation of an autonomous chatbot, SHIHbot, deployed on Facebook, which answers a wide variety of sexual health questions on HIV/AIDS. The chatbot's response database is compiled from professional medical and public health resources in order to provide reliable information to users. The system's backend is NPCEditor, a response selection platform trained on linked questions and answers; to our knowledge this is the first retrieval-based chatbot deployed on a large public social network.
CITATION STYLE
Brixey, J., Hoegen, R., Lan, W., Rusow, J., Singla, K., Yin, X., … Leuski, A. (2017). SHIHbot: A Facebook chatbot for sexual health information on HIV/AIDS. In SIGDIAL 2017 - 18th Annual Meeting of the Special Interest Group on Discourse and Dialogue, Proceedings of the Conference (pp. 370–373). Association for Computational Linguistics (ACL). https://doi.org/10.18653/v1/w17-5544
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