Extent Of Service: Minnesota Libraries Disability Services And Quality Of Websites: Assessing Public & Academic Libraries

Abstract

This article addresses the availability of software/hardware and other sources for all persons with disabilities in Minnesota libraries, and also the navigability of websites of these libraries for those who are visually impaired. Many electronic resources are prohibitively difficult or impossible for the Blind to access. On a practical level, the article surveys and evaluates what is available and what works for people with disabilities at present. I surveyed all Academic Libraries and Public Library Systems in Minnesota as to their disability services, and evaluated the accessibility of library websites through the help of people with visual disabilities. The websites chosen were those of public Academic Libraries/Learning Resource Centers, and those of Public Libraries or Library Systems. To evaluate Minnesota library web sites, I was able to recruit 5 volunteers, and using their personal screen readers (JAWS 4.0 or later), evaluated 20 Public Library and 40 public Academic Library web sites. Existing legislation concerning persons with disabilities is overviewed as well as issues and concerns that arose during the course of my writing and surveying. The work provides timely information and raises questions for further research. [ABSTRACT FROM AUTHOR]