Keeping the flow: Creating opportunities based on well structured collaboration

Abstract

As against most common views, complexity is nothing new. We've simply just started to realise. Therefore, we have to find ways of dealing with a complex environment and its ambiguous, uncertain face. Due to an enormous explosion of knowledge in almost every field of our lives we can see that well-known recipes and rules for success do not work anymore. Trying harder makes it even worse, since the rules of the game have changed. Even more so: the game is a different one. Knowledge creating uniqueness becomes the key for competitive advantages, resilience and sustainable vitality more and more (The new edge in knowledge. How knowledge management is changing the way we do business. Wiley, Hoboken, 2011). Therefore, organisations have to take an active role in shaping their own position continuously taking advantage of creating such knowledge. Based on a new collaborative approach, the authors describe a well-structured mix of methods and instruments introducing "Cooperative Management-Systems", the "CS-Procedure" and the "Heartbeat-Model". This way, a complex and ambiguous environment is not just a threat to organisations but a playground for opportunities.