Modelling formation of attitudes to change

Abstract

The article presents the results of analyses the objective of which was to determine a method of description of employee attitudes to change. The analyses were conducted during the process of implementation of changes to the organization of workstations in order to improve their ergonomics. Such a model is prerequisite for analyzing the dynamics of change implementation in the organization and should have the following characteristics: it should be unambiguous, adequate, complete and disjunctive. The phenomena analyzed in the study had not been thoroughly researched or described in literature. Neither engineering assumptions nor the possibility of controlling social phenomena during the implementation process is taken into account in the currently existing theories of organizational change in the social and management sciences. Therefore, sociological exploration appeared to be the only way to discover the specific character and regularity of the examined processes. The research and analysis strategy is based on the methodology of the grounded theory. Estimations of individual factors and their subsequent comparison make it possible to identify the direction and the pace of the formation of employee commitment to organizational change.