Performance Analysis for Passenger Satisfaction of Kuala Lumpur International Airport

  • Pillay K
  • Saw W
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Abstract

… as a satisfied airport to other passengers. This concluded that most of the passengers who … satisfied and very satisfied with the airport staff also recommend KLIA as the satisfying airport …

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APA

Pillay, K. G., & Saw, W. X. (2023). Performance Analysis for Passenger Satisfaction of Kuala Lumpur International Airport. In Proceedings of the International Conference on Mathematical Sciences and Statistics 2022 (ICMSS 2022) (pp. 241–254). Atlantis Press International BV. https://doi.org/10.2991/978-94-6463-014-5_23

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