Performance support and answer management database with digital asset management – An interview with Daniel Duncan of Zimmer, Inc

Abstract

Michael Moon interviews Daniel Duncan of Zimmer, Inc. on the management and use of DAM as a performance support system for Answer database. The interview explores some little-discussed dimensions of knowledge worker productivity and the maturation of knowledge towards a community of practice. [ABSTRACT FROM AUTHOR], Copyright of Journal of Digital Asset Management is the property of Palgrave Macmillan Ltd. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)