Changing Computer-Usage Behaviors: What Users Want, Use, and Experience

Abstract

Computer-related behavior change is helpful for well-being. We conducted a survey to investigate three research questions and further inform the design of computer-related behavior change applications. RQ1: What do people want to change and why/how? RQ2: What applications do people use or have used, why do they work or not, and what additional support is desired? RQ3: What are helpful/unhelpful computer breaks and why? Our survey had 68 participants and three key findings. First, time management is a primary concern, but emotional and physical side-effects are also important. Second, site blockers, self-trackers, and timers are commonly used, but they are ineffective as they are easy-to-ignore and not personalized. Third, away-from-computer breaks, especially involving physical activity, are helpful, whereas on-screen breaks are unhelpful, especially when they are long, because they are not refreshing. We recommend personalized and closed-loop computer-usage behavior change support and especially encouraging off-the-computer computer breaks.