Abstract
Home security systems are increasingly popular and affordable. Whether DIY solutions with various accessories or simpler proposals, they are a tool that many consider essential for their home. However, these systems are not without problems. An important one is the anxiety and the sensation of siege that can cause, i.e., that users feel insecure inside their own homes. We propose five design guides focused on consistency, through these and with the help of five experts we perform a heuristic evaluation of three popular solutions in the market to try to find the causes that lead to the harmful effects of security systems. Our results reveal that the leading cause of the false siege is the excess of notifications.
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CITATION STYLE
Sánchez-Adame, L. M., Mendoza, S., González-Beltrán, B. A., Meneses-Viveros, A., & Rodríguez, J. (2020). The man in the besieged castle: Heuristic evaluation of home security systems. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 12210 LNCS, pp. 250–260). Springer. https://doi.org/10.1007/978-3-030-50309-3_17
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