The impact of digitalization on processes and organizational structures of architecture and engineering firms

Abstract

The digitalization of the architecture, engineering, and construction (AEC) industry leads to new forms of process through which buildings are designed, constructed, and operated, and to new forms of organization through which professionals work and interact. Certain activities of the conventional building process disappear, while others appear, distribution of work is reviewed, and new relationships, roles, and responsibilities emerge. Although many architecture and engineering (A/E) firms claim that they have already undertaken a digital transformation, there is still little awareness of the new forms of process and organization associated with digitalization. This lack of knowledge about the process-oriented and organizational changes makes it difficult to establish a work environment within and between firms that is conducive to digital innovation. Given the above considerations, the main objective of this research project has been to understand the process-oriented and organizational changes that the adoption of digital technologies bring on, as well as the new forms of process and organization associated with the digital transformation of architectural and engineering firms. To achieve this, a case-study analysis of two A/E firms—one in Italy and one in Canada—has been performed.