Humanistic Co-design for Specific Learning Difficulties Using Scenario-Based Personas: Tangible Arabic Alphabet Blocks for Dyslexia

Abstract

In this paper, we describe the design rationale and iterative development process of a scenario-based technique for conveying the results of user analysis studies for children with dyslexia, and the first evaluation results for our scenario-based personas. Personas are well established in the user-centered design (UCD) and co-design communities, however, they are inadequately understood by practitioners not familiar with user experience (UX) design. We developed scenario-based personas for specific learning difficulties based on the main contexts of reading difficulties such as dyslexia. The method combines personas and scenarios in the artefacts for designing interactive learning products. Personas are depicted in silhouettes of children, educators or caregivers, which are overlaid in scenario contexts of learning and leisure. Scenarios were designed to describe the stories and context behind why learners and educators would consider using tangible blocks for developing phonological skills in literacy education. Methodological considerations for using scenario-based personas in user research will be discussed.