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Improving Service Processes Based on Visualization of Human-Behavior and POS Data: A Case Study in a Japanese Restaurant

  • Fukuhara T
  • Tenmoku R
  • Okuma T
  • et al.
Springer Japan, (2014), 3-13
DOI: 10.1007/978-4-431-54816-4_1
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Abstract

… This sensing should be applied under indoor places because shops and restaurants are located in buildings … 9, and they had a banquet menu which contains 20 sushi sets … Number of reservations through a year (from analysis of POS data of the restaurant through 2008 to 2013 …

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Fukuhara, T., Tenmoku, R., Okuma, T., Ueoka, R., Takehara, M., & Kurata, T. (2014). Improving Service Processes Based on Visualization of Human-Behavior and POS Data: A Case Study in a Japanese Restaurant. In Serviceology for Services (pp. 3–13). Springer Japan. https://doi.org/10.1007/978-4-431-54816-4_1

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