Modelling the enablers to explore the driving power, dependence and strategic importance in achieving SC agility

Abstract

The environment in which supply chain (SC) operate keeps changing and so does the SC, making uncertainty as it's trait. SC agility is the key attribute which defines the capability to respond efficiently and effectively to such changes in order to achieve desired performance and achieve sustainable source of competitive advantage. The purpose of this study is to identify the enablers to achieve agility in automotive aftermarket SC and further modelling these enablers to understand their driving power, dependence and strategic importance. In phased approach, this article defines the various attributes of the automotive aftermarket SC which impacts its agility based on literature review and expert interviews and establishes interaction among the variables. Interpretive structural modelling (ISM) is used to present a hierarchy-based model and the mutual relationships among these enablers. ISM is supported with MICMAC analysis to determine the driving and dependence power among variables. Based on the results from the model of ISM, this paper also proposes the conceptual model and poses hypothesis for achieving SC agility and its impact on SC performance. In concluding remarks, paper provides commentary on the managerial implications, limitation of the current study along with future research directions.