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Improving Service Quality in Nursing Homes Based on the Employee’s Satisfaction

  • Ito M
  • Ito K
  • Kawabata S
  • et al.
Springer Japan, (2014), 355-361
DOI: 10.1007/978-4-431-54816-4_37
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Ito, M., Ito, K., Kawabata, S., Endo, A., Ota, T., & Kuwahara, N. (2014). Improving Service Quality in Nursing Homes Based on the Employee’s Satisfaction. In Serviceology for Services (pp. 355–361). Springer Japan. https://doi.org/10.1007/978-4-431-54816-4_37

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