The role of HRD in developing capabilities for creativity and innovation at work: A multilevel approach

Abstract

This chapter offers an overview of key areas of human resource development (HRD) and how they can be used to enhance an organisation's creativity and innovation capability. Particular focus is paid to recruitment and selection, training and reward, and where technology may play a role. These topics are reviewed within a multilevel context, that is, one that considers both individual and team levels. This approach is particularly important given that much of the innovation process is team-led and organisations seek a holistic understanding of the complex phenomenon of innovation. It also considers the role of innovation climate, the development of which can be facilitated by HRD practices such as training and reward as they signal that the organisation values innovation which, in turn, solidifies a climate of innovation.