The evaluation of a voting web based application

Abstract

Ballot layout and the incorporation of assistive technologies into voting systems are plagued with inconsistencies across the United States. The purpose of this study was to evaluate both ballot layout display configuration (information density) and a variety of controllers (e.g., mouse, 2- or 5-button controller) in order to assess performance and preference among voters. Participants were presented with three mock ballots, each with different layouts (scrollable pages, multiple columns or multiple pages per contest). Eye-tracking data and selection time data were recorded and a usability questionnaire was administered after each testing condition. The results of the study found that participants preferred the multiple column display configuration and the use of the mouse. The results from this study will be leveraged to design an iPad Voting Application with appropriate interfaces and controls. This will allow individuals with disabilities the opportunity to vote without requiring the dexterity to use a paper and pencil ballot. © 2013 Springer-Verlag.