Gamification for Recruitment and Job Training: Model, Taxonomy, and Challenges

Abstract

The recruitment, engagement, and training of the employees are among the core and critical roles for running an organization successfully. Gamification has been proven to be a promising tool that offers many innovative solutions for various domains. This study presents a systematic literature review (SLR) of research studies involving gamification for recruitment, engagement, and training of employees. The SLR has been synthesized by reviewing carefully selected research studies published between 2014 and 2019 in well-reputed venues. Apart from reviewing the state-of-the-art studies on gamified solutions for recruiting and job training problems, a taxonomy of gaming elements based on the context of use in different environments has also been proposed. Similarly, the gamification model to develop gamified solutions to problems has also been presented. Lastly, the research gaps in terms of open issues have been presented to provide future directions for the researchers in the area of gamified solutions for recruitment and job training.