User-centered design in varying domains and contexts defines the daily routine of (external) usability consultants. Understanding users, their tasks and goals is essential for a successful project. This can be quite challenging, especially in more complex domains. Documenting design decisions and solutions provides a sound basis for efficient and sustainable further development by reusing design knowledge and artifacts.
CITATION STYLE
Schneidermeier, T. (2015). Lessons learned in usability consulting. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 9186, pp. 247–255). Springer Verlag. https://doi.org/10.1007/978-3-319-20886-2_24
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