Milk Quality Improvement with AHP (Analytical Hierarchy Process) Based on SCOR (Supply Chain Operation References) Performance and Business Canvas Model in Giri Tani Milk Cooperative

Abstract

KUD Giri Tani has faced varying quality of milk, resulting in several times rejection of milk by the industry. The programs that have been running are unable to provide the same quality milk. This research aims to prioritize programs that will be implemented by the top management of KUD Giri Tani. This research uses SCOR reference and Business Canvas Model to investigate proper improvement methods. The weighting level 1 shows that the top 3 significantly affect milk quality such as production, milk supply from farmers, and delivery. The weighting calculation for core activity shows that Plan Reliability (0.0439), Source Reliability (0.0825), Makes Effectivity (0.1513), Delivery Reliability (0.1160), and Return Reliability (0.0513) are the most significant weights of each criterion. The result shows that improving food quality is the highest score (0.393) followed by improvement hygiene (0.386) and milk grading process (0.221). The Farmer members can focus on those two things to improve the quality of milk produced. Those programs are appropriate to analyze the Business Canvas Model.