Conflict management and communication

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Abstract

Conflicts are a part and parcel of any growing society. Conflicts exist at homes. They are more common in organisations because the individuals who are different in terms of competency and motivations are put together to shoulder the jobs. In case of health care establishments the conflicts are even more frequent because the issues are often related to life and death. Refusal by the hospital to admit a patient in time may trigger a lot of anger and protest from the relatives and the public. The treating physicians may argue and fight each other on the best treatment. Even if the hospital stay is cut down or extended beyond limit, there will be disputes depending upon the positions held by the parties.

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APA

Adkoli, B. V., & Pawar, S. (2020). Conflict management and communication. In Effective Medical Communication: The A, B, C, D, E of it (pp. 179–186). Springer Singapore. https://doi.org/10.1007/978-981-15-3409-6_17

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