Job involvement and need satisfaction of bank officers in India

Abstract

Job involvement (JI) concerns the degree to which employees identify with their job. It may be influenced by the level of satisfaction of one's needs, be they intrinsic or extrinsic. Utilizing a sample of 150 bank officers from four major public sector banks in India, the present study investigated this stipulated relationship between JI and need satisfaction, but did not find any strong relationship. The important finding that emerged was that the bank officers, regardless of their job involvement, wanted more “decision making authority,” “opportunity for personal growth and development,” and “recognition for good work done.” One factor of importance for job involvement appeared to be satisfaction vis-a-vis “recognition for good work done.” Recommendations based on the findings include adequate feedback and incentives for good work, widening the area of responsibility, larger delegation of authority, and tangible as well as symbolic modes of recognition for raising need satisfaction and job involvement.