Quality management system in automatic machine construction based on iso 9001

Abstract

This paper discusses how the implementation of quality management system (QMS) based on ISO 9001, which more studies ways to overcome defective products and also solutions to problems that often occur. This study was conducted at a company in Tangerang which is engaged in industrial automation. The analysis was carried out by observing and interviewing the company's management. It was found that the quality inspection at this company included starting of incoming raw materials, parts or components in the process as well as finished goods. To cope with non-conformance products, if the product can still be repaired, it will be fixed again. If not, the product will be put on a shelf called "rejected design". Some of the problems that are often faced by the quality control department include: errors in checking raw materials; reading errors on the gauge; and workers do not use personal protective equipment. The solution to these problems are to: build a mistake proofying culture; apply a system of penalties and rewards; provide training in the use of measuring instruments; and give warnings to workers who do not use personal protective equipment.