Market, testbed, backroom: The redacted internet of facebook's discover

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Abstract

This paper uses document theory to analyze Discover, a partially free-to-use application developed by Facebook's philanthropic ini-tiative Connectivity and released in the Philippines in May 2020. Discover's design is predicated on the conviction that access to val-orized forms of technology-in this case, popular websites viewed via the Internet-promises benefts to marginalized users who are presumed to lack resources needed to fully participate in contem-porary informational capitalism. Document theory in HCI provides a framework that allows us to analyze the most popular websites as rendered by Discover. We argue that Discover's logic of redaction and form moderation reproduces the very structural inequality that access to the Internet frequently claims to ameliorate. We conclude by pointing to potential applications of our approach in research at the intersection of HCI, ICT4D, and political economy.

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Pei, L., Olgado, B. S., & Crooks, R. (2021). Market, testbed, backroom: The redacted internet of facebook’s discover. In Conference on Human Factors in Computing Systems - Proceedings. Association for Computing Machinery. https://doi.org/10.1145/3411764.3445754

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