CITATION STYLE
Herrmann, T., Prilla, M., & Nolte, A. (2016). Socio-technical process design—The lcase of coordinated service delivery for elderly people. In Lecture Notes in Information Systems and Organisation (Vol. 19, pp. 217–229). Springer Heidelberg. https://doi.org/10.1007/978-3-319-38974-5_17
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