The survey of usability evaluation in social network sites' reply mechanism

Abstract

Social Network Sites' rapid development has attracted thousands of user, and help user connect with people in life. For the reason of building the good relationship with social interact, it provide a mechanism for user to keep in touch with their friends, such as Instant Message system or post articles on blogs, etc. Reply mechanism is the main part of Social Network Sites. Therefore, it has become more important to let users clearly understanding the message flow of a series of communications. In this paper, first we choose three sites that have amount of users worldwide: Facebook, Youtube and Reddit. After users finishing the System Usability Scale questionnaire, we will proceed to analyze the positives and negatives of these three social network sites. In the end, we will analyze and conclude all the questions and propose a new mechanism, also improve the interface of this reply mechanism in the future. © 2013 Springer-Verlag Berlin Heidelberg.