Empowering lesbian, gay, bisexual, and transgender (LGBT) people with codesign: A critical evaluation through the lens of simplicity

Abstract

LGBT people struggle with challenges and risks provoked by prejudice. We approached this issue with a critical socially-aware methodology, where interested parties engaged in participatory activities to conceive a mobile application aiming to empower this group. To conceive a product to act on such a complex issue as oppressions is challenging and demands sensible decisions from ideation to design. In this paper, we discuss how Maeda’s laws of simplicity underlined such decisions throughout the construction process and present an evaluation of simplicity by HCI experts. The evaluation suggests our product meet the simplicity framework and also provides guidelines for future redesigns.