Assessing strategic readiness for healthcare analytics: System and design theory implications

Abstract

The adoption of analytics solutions in hospitals is a recent trend aimed at fact-based decision making and data-driven performance management. However, the adoption of analytics involves diverse stakeholder perspectives. Currently, there is a paucity of studies that focus on how the practitioners assess their organizational readiness for health analytics (HA) and make informed decisions on technology adoption given a set of alternatives. We fill this gap with our study by designing a strategic assessment framework guided by a DSRM approach that iteratively extends our past artifact. Our approach first entails the use of many in-depth case-studies, as well as embedded experts from the industry to inform the objective setting and design process. These inputs are then supported by two multi-criteria decision-making methods. We also evaluate our framework with healthcare practitioners for both design validity and future iterations of this project. Implications of our work for theory of design and action are also highlighted.