Performance evaluation in assets management with the AHP

Abstract

The main objective of this article is to develop a transparent and efficient model, using the AHP (Analytic Hierarchy Process) method as a basis and applying the software SuperDecisions, which makes it possible to evaluate the performance of employees, aligning the individual objectives defined and the competences required for the organisational mission. The methodology used was of an investigative and exploratory nature, due to the need to increase knowledge on the use of the AHP in the process of classifying employee performance. Starting from a high performance culture, it is possible to highlight the employees who present the best performance and improve the remuneration policies, as well as invest in the training of the skills lacking in a clear and assertive manner. The results found in this research prove the viability of the respective application, which is directly related to the meeting of targets and, consequently, to sustaining competitiveness and increasing added value for shareholders. © 2012 Brazilian Operations Research Society.