Kepimpinan Berkualiti: Perspektif mengenai Kompetensi yang Diperlukan untuk Memimpin dengan Berkesan

Abstract

Past research have shown that leadership is a major factor contributing to organizational excellence. Only competent leaders are able to manage the organization effectively. Hence, the purpose of this study is to identify the competencies needed to lead an educational institution effectively. 24 informants were specifically selected for their multi-level leadership designations and experiences. This study is a qualitative study; where the data was gathered via face-To-face interview. Data is analysed thematically by using constant comparative technique. This research identifies five key competencies of quality leaders - knowledgeable, skillful, positive personality, are able to contribute to organization and willingness to lead. The results of this study have implications on the quality leadership competency model. This study intended to be used as the basis for the selection and development of quality leaders.