THE EFFECT OF WORKLOAD AND WORK ENVIRONMENT ON JOB STRESS AND ITS IMPACT ON THE PERFORMANCE OF NURSE INPATIENT ROOMS AT MATARAM CITY GENERAL HOSPITALK

Abstract

The purpose of this research as follows to examine and analyze the effect of workload and work environment on job stress and its impact on the performance of nurse inpatient rooms at Mataram city general hospital. This type of research is kusal. Respondents were all employees whose status as a nurse on the inpatient unit Mataram City Regional Hospital as many as 128 nurses. Data collection used by questionnaires. Data analysis and hypothesis testing is done with the approach of this study Partial Least Square (PLS) using software SmartPLSversi 3.0. The results showed that (1) Workload has a positive and significant impact on Job Stress. (2) Working Environment has a negative and significant impact on Job Stress. (3) Workload has a negative effect but no significant effect on performance. (4) Working Environment has a positive and significant impact on performance. (5) Work Stress has a negative and significant impact on performance.