Building an Innovative Learning Organization: a Framework to Build a Smarter Workforce, Adapt to Change, and Drive Growth

Abstract

[...]Chapter 9 prescribes the action orientation for those in the organization to become activist in the service of learning and education. [...]in terms of the conceptual framework, it is noted that some concerned factors have not been included such as the role of social capital and the absorptive capacity of learning agents (employees) in the organizations. Furthermore, it has been found that the role of social media and the concept of customer co-creation have become factors that expedite organizational learning capability for new product innovation in today’s digital environment (Zhang et al., 2020). [...]there is some room for further improvement in the conceptual model that would be used as a guide for any organization’s journey toward becoming a learning organization.