Readability assessment-cum-evaluation of government department websites of Rajasthan

Abstract

Readability of text is an important factor to be considered during the design of contents which are aimed to transfer information to a large population. Texts which are easy to comprehend improves retention, reading persistence and reading speed. The paper presents evaluation result of 60 departmental websites of Rajasthan government by using various readability tools such as Flesch–Kincaid Reading Ease, Flesch–Kincaid Grade Level, Gunning Fog Index, Simple Measure of Gobbledygook, Coleman–Liau Index and Automatic Readability Index. Also, the classification of websites into four categories are presented such as Type-1 falls in very easy to understand, Type-2 falls in easy to understand, Type-3 falls in hard to understand and Type-4 falls in very hard to understand the text. By providing readability training and awareness programme to developers and designers in terms of standard guidelines, to achieve this readability-cum-accessibility in a better way. This analysis provides the feedback to website administrator to improve the readability-cum-accessibility and helps to achieve the accessibility for all.