The Persuasiveness of Ambient Intelligence

Abstract

Ambient intelligence (AmI) is a novel concept for embedded computing that builds on the large-scale integration of electronic devices into peoples’ surroundings and the ubiquitous availability of digital information to the users of such environments. The concept however is not only concerned with the integration of computing in the background but, as a direct result of the disappearing computer and the corresponding interaction technologies, it calls for novel means of control that support the natural and intelligent use of such smart environments, emphasizing predominantly social aspects. As the familiar box-like devices are replaced by hidden functions embedded in the surroundings, the classical meaning and implication of security and trust needs to be revisited in the context of ambient intelligence. In this chapter, we briefly revisit the foundations of the AmI vision by addressing the role of AmIware, which refers to the basic and enabling AmI technologies, and by presenting some basic definitions of ambient intelligence. Next we discuss the meaning and role of persuasion on the basis of models and theories for motivation originating from cognitive science. Notions such as compliance and ambient journaling are used to develop an understanding of the concept of ambient persuasion. We also address the ethics of ambient intelligence from the point of view of a number of critical factors such as trust and faith, crossing boundaries, and changing realities. The chapter concludes with a summary of findings and some final remarks.