Integrating service and network management components for service fulfilment

Abstract

Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is often, therefore, difficult for the developers of management systems to reuse and integrate management software from different sources in cost-effective solutions spanning the various TMN layers. This paper presents the analysis, architecture and design of a system that integrates service and network management building blocks in order to satisfy business process requirements for service order fulfilment. The presented system deals with network planning and provisioning according to network usage predictions based on customer subscription requests. It shows how component technology is used to provide a flexible and extensible telecommunication business solution.