Coping strategies for occupational stress used by nursing professionals in the hospital environment: scoping review

Abstract

Objective: To identify and map the coping strategies related to occupational stress used by nursing professionals in the hospital environment. Method: This is a scoping review based on the recommendations of the Joanna Briggs Institute. Data collection occurred in June 2020, in databases indexing scientific articles, dissertations and theses. The data were analyzed by simple descriptive statistics. Results: The final sample consisted of 63 studies, of which 49 (77.8%) corresponded to articles. The coping strategies with occupational stress presented in the studies were: Active coping; Self-care; Integrative and Complementary Practices; Social support; Training; Organizational support; and Negative strategy. These should include levels of primary prevention, secondary and tertiary prevention. Conclusion: The coping strategies that were included in the studies included measures that ensure the reduction of work overload; help the development of skills to deal with stress; and develop special care programs.