Mass Market Second-Hand Clothing Retail Operations in Hong Kong: A Case Study

Abstract

Textile waste is one of the major problems in fashion and clothing industry. It is believed that the proper use of second-hand clothing products, which helps to promote the environmental sustainability, plays a significant role in changing the purchasing behavior and disposal habit of the consumers. This study presents a case study on a Hong Kong mass market second-hand clothing retailer to better understand the existing second-hand clothing business operations. The findings of this study generate important insights on the potential and possible direction of second-hand clothing business development in a market like Hong Kong.