Towards a Robust Human Resource Information System’s Success Measurement Model

Abstract

Human Resource Information System (HRIS) is a technological innovation that is transforming the Human Resource (HR) department from a record-keeping and clerical unit into a strategic function. The purpose of the study is to review the IS and HRIS success models, and identify key gaps that researchers can focus on in order to formulate a robust HRIS’ success model. The study found out that there is lack of consensus in the constructs used in the IS and HRIS-success measurement whereby different IS and HRIS models have different success measures. It concluded that there isn’t yet a model explaining comprehensively how the success of HRIS can be adequately measured. The study recommends that HR researchers should formulate a robust and widely accepted HRIS-success model. The study has proposed a HRIS-success measurement model that HR researchers and practitioners will find useful in assessing the HRIS success in an organization.