Relação entre Percepção de Justiça Organizacional e Satisfação no Trabalho

Abstract

Objective: The study aims to verify the relation between the perceived distributive justice of rewards, tasks, procedural, interpersonal and informational justice and job satisfaction. Method: Survey involving employees from accounting service providers, resulting in 140 valid questionnaires. The perceived justice was analyzed from the reward distributive, task distributive, procedural, interpersonal and informational perspectives. Job satisfaction was analyzed in relation to the colleagues, wage, head, work itself and promotions. Results: The correlations evidence strong associations among all dimensions of justice. The perceived justice and satisfaction scores are low. The highest perceived justice is found in the interpersonal dimension, while the highest level of satisfaction is related to the head. Differences in gender, age, length of experience and targets did not affect the perceived justice and satisfaction. Nevertheless, differences were observed concerning the reception of variable remuneration. Contributions: The study contributes to the theoretical refinement by analyzing associations between five dimensions of justice and five categories of job satisfaction. Overall, perceived justice is analyzed in only three main dimensions and satisfaction at work is captured in general.