A retrospective analysis of organizational change: A case study of Octaware Technologies

Abstract

Purpose: The aim of this paper was to describe the change events as a case study in Octaware Technologies and analyze the change events utilizing the constructs of organizational development in order to get a better understanding of the change in an organization. Methodology: This study was conducted using a qualitative case study method to analyze the organizational change event in Octaware Technologies. Findings: The study revealed that the external environment of regulatory and economic change are the key drivers of organizational development in the company. The findings also highlighted that the organizational development of the company is demonstrated by its learning culture and outstanding management processes. Unique contribution to theory, practice, and policy: The results of the study make two contributions to the literature. First, the author sheds light on the underlying change that leads to the improvement of the specific construct of organizational development. Second, the author presented an empirically validated model conceptualized from a theoretical framework of organizational development.