Request data is a valuable source for the release planning and request management of Enterprise Resource Planning systems. As a prerequisite the request data has to be analyzed to check its quality and to identify correlations. In this paper we propose a quality analysis approach for ERP request data and apply it in an industrial case study.
CITATION STYLE
Felderer, M., Tanriverdi, E., Löw, S., & Breu, R. (2013). A quality analysis procedure for request data of ERP systems. In Lecture Notes in Information Systems and Organisation (Vol. 4, pp. 235–249). Springer Heidelberg. https://doi.org/10.1007/978-3-642-37021-2_18
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