A knowledge sharing system architecture for higher education institutions

Abstract

This paper describes the development of a knowledge sharing system architecture based on the knowledge sharing behavior (KSB) of real academicians in public institutions. Semi-structured interviews were conducted with 22 academics who work in Saudi universities to investigate current academics’ KSB and explore academics’ needs for a new knowledge management system (KMS). An inductive content analysis approach was used to help the researchers to extract themes that were frequently mentioned by the interviewees. The analysis and findings will expand an area of KMS in academic institutions, particularly universities which might still theoretically and empirically not sufficiently covered.