NEW E-GOVERNMENT STRATEGIES IN PERUVIAN UNIVERSITIES

Abstract

Purpose: The purpose of the research was to analyze the management of e-government within universities over time, with a focus on its role in institutional modernization, transformation, and innovation Theoretical framework: The research employed a theoretical and documentary methodology to examine e-government initiatives as central components of institutional change within universities. Design/methodology/approach: The study followed a descriptive research approach, following the guidelines described in the PRISMA statement. A total of 40 documents were collected and comprehensively reviewed and analyzed using a traditional repeated word search method. R-Studio statistical software was used in conjunction with an online tool to identify the main ideas addressed in each paper. Findings: The findings indicate that the implementation of e-government projects in universities involves challenges beyond technological transition. It was concluded that for institutional change and innovation to occur at the university level, all members of the university community must adopt a culture of quality, efficiency, effectiveness, user orientation, transparency, and accountability. Research, Practical & Social implications: The research highlights the need for universities to address not only technological aspects, but also cultural and organizational factors when implementing e-government projects. By fostering a culture of quality and accountability, universities can facilitate institutional change and innovation, leading to better governance practices. Originality/value: This research contributes to the understanding of e-government management in universities by employing a theoretical and documentary methodology. The study emphasizes the importance of considering e-government initiatives as central components of institutional modernization and transformation and provides insights into the challenges and implications associated with such projects.