The impact of the use of web 2.0 technologies on the performance of polish manufacturing companies

Abstract

Any knowledge management tools which are used in enterprises must be continuously enhanced and adapted to ever changing business needs and priorities. This paper systematically examines the role of the effective use of information and/or knowledge management tools in Polish manufacturing companies. This study addresses the issue of whether or not there is an importance in the use of Web 2.0 Technologies regarding the performance of Polish manufacturing companies. The study is based on a survey and interviews in 25 Polish manufacturing companies which use knowledge management tools.