Cross-dimensional modelling patterns to empower pan-european business to government services interoperability

Abstract

Pan-European policies envisioning a single European market and reduction of administrative burden call for effective, interoperable implementation and transformation of cross-border business-to-government services. Despite the existence of dedicated tools and methodologies that enable modelling and execution of cross-organizational business processes, a service-driven approach, that implies associating legal and business rules on the workflow, binding reusable documents with specific information exchanges among the stakeholders and extracting all-inclusive executable flows, remains to be adopted. In this context, the present paper outlines cross-dimensional patterns for modelling and transforming pan-European Business to Government Services interconnecting processes, data and rules under a common, cross-country prism. Such model-driven patterns foster interoperability on a conceptual and platform-independent basis. Discussion on the results is targeting best practices that can be drawn at research level and is pointing out the key difficulties that have to be tackled due to lack of enterprises' and public organizations' readiness in various countries. © Springer-Verlag 2009.