A Study on Gamification Product Service System Design of an Intelligent Parking Management System

Abstract

The quick development of private car use in China has caused serious problems in parking management. The significant lack in parking space due to unbalanced distribution of urban land use is amplified by the suboptimal utilization of this limited resource. There is no effective parking management system and there is a good opportunity for design of a product and/or service to facilitate the parking. This paper proposed a solution using the gamification approach to design an intelligent parking management system in the framework of the product service system design (PSSD), to provide real time information for the drivers finding a suitable parking spot. The gamification mechanism and the PSSD framework with the key touch points for the drivers to interact with the system are presented in this paper.