How to enable collaboration in open government data ecosystems: A public platform provider’s perspective

Abstract

Open Government Data (OGD) is an important driver for open innovation among public entities. However, extant research highlights a need for improved feedback loops, collaboration, and a more demand-driven publication of OGD. In this study, we explore how public platform providers can address this issue by enabling collaboration within OGD ecosystems, both in terms of the OGD, and any related Open Source Software (OSS) and standards. We conducted an exploratory multiple-case study of four OGD ecosystems with diverse characteristics, using a qualitative research approach. Based on the cases, we present a conceptual model that highlights different attributes of OGD ecosystems that may help public entities in designing and orchestrating new or existing OGD ecosystems. We conclude that enabling collaboration in an OGD ecosystem is a complex exercise yet believe that it offers ways for public entities in how they can leverage open innovation to address their goals and directives.