CITATION STYLE
Eatock, J., Serrano, A., Giaglis, G. M., & Paul, R. J. (2002). Evaluating Information Technology: Lessons from Integrating Business Process Simulation with Computer Network Simulation. In Systems Engineering for Business Process Change: New Directions (pp. 150–159). Springer London. https://doi.org/10.1007/978-1-4471-0135-2_10
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