Profile of health incidents notifications at a university hospital

Abstract

Objective: to profile health incident notifications at a university hospital in Rio de Janeiro. Method: in this quantitative, retrospective, descriptive study at a university hospital in Rio de Janeiro, data were collected from health incident notification sheets for October 2015 to May 2018. Results: 534 health incident notifications were examined. Nurses were the main notifiers, and there was a significant prevalence of technical complaints, predominantly technovigilance-related. Incidents involving damage were concentrated more in inpatient sectors. Conclusion: the profile of notifications made it possible to highlight weaknesses in the system that suggest the existence of underreporting in the institution, which is an obstacle to understanding the occurrences.