CRSA-enriched mining model for efficient service innovation discovery and redesign in BI applications

Abstract

In present business competition, organizations are emphasizing on optimal decision support systems (DSS) to enhance its growth-oriented decision support system process. To meet these requirements, the enterprise solutions facilitate certain robust and productive business intelligence (BI) applications. On the other hand, to retain market, organizations are emphasizing on service innovation discovery and its redesign (SIDRD) paradigm using BI applications. To accomplish SIDRD, DSS-oriented BI applications require huge feedback datasets to process where the data could be retrieved from certain feedback channel or data warehouses (DWs). The data warehouses encompass datasets from varied resources, and to ensure optimal data extraction and retrieval, these DWs need robust data mining schemes compatible with multidimensional data model (MDDM). On the other hand, to provide most precise and accurate DSS applications, the data security and its privacy preservation are inevitable. Considering all these requirements, in this paper, a robust privacy-preserved mining model called Commutative RSA (CRSA) has been developed and implemented with C5.0 decision tree algorithm to achieve SIDRD objectives with BI utilities. The developed paradigm has exhibited optimal performance for optimized accuracy, overheads, and secure rule set generation for BI. The performance for the developed SIDRD has been analyzed in terms of coverage accuracy and F1 scores, and the overall system has performed optimal.