Controlling interaction in multilingual conversation revisited: A perspective for services and interviews in Mandarin Chinese

Abstract

The present approach targets to provide a framework for facilitating multilingual interaction in online business meetings with an agenda as well as in similar applications in the service sector where there is a less task-oriented form of interaction. A basic problem to be addressed is the control of the topics covered during the interaction and the expression of opinion. In the proposed template-based approach, the System acts as a mediator to control the dialog flow, within the modeled framework of the sublanguage-specific design.