Working Conditions for Software Developers in Colombia: An Effort-Reward-Imbalance-Based Study

Abstract

The peopleware concept, although introduced in the field of computer science since the seventies, is still in the process of consolidation given that the vast majority of previous studies have mostly focused on theoretical and technical aspects of software construction. Nowadays, companies recognize that human assets are a key component of any strategy that seeks to increase their productivity, since identifying and dealing with psychosocial factors in its personnel often allows project managers to maintain a working team at ease and, therefore, productive. This research focuses on diagnosing the working conditions of employees in the area of software development, based on existing models that measure their satisfaction with their current positions. The main contribution of the study is an initial characterization of the working conditions in the area of software construction in Colombia. It may serve as a starting point for future research aiming at improving existing development models and organizational structures in such a way that the welfare of employees is of greater significance, and consequently, more productive and happy work teams are consolidated.